Privacy policy

Personal information we collect

When you contact us through, telephone, e-mail, social media, in person or give us your business card we typically process and save your name, e-mail address, phone number, the name and address of the company you represent and other information you choose to divulge, as well as the time and nature of your communications with us.

We take photos at expos, customer meetings, training courses, demonstrations and other events. Some of these photos are used in newsletters, brochures and documentation, as well as being published at, for information and marketing purposes. We do, and always have, obtained oral consent prior to publishing photos containing identifiable people. However, you are entitled to revoke such consent. If you find an image you would like removed, please contact us per the instructions below.

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as device information.

We collect device information using the following technologies:

Cookies, which are data files that are placed on your device or computer and often include an anonymous unique identifier.
Log files, which track actions occurring on the site, and collect data including your IP address, browser type, service provider, referring/exit pages, and date/time stamps.

How do we use your personal information? 

We use the information that we collect generally to:

1. Facilitate your organization’s operations, for example, as a customer to us.
2. Fulfill any orders placed, including processing your payment information, arranging for shipping, and providing you with invoices and/or order 3. confirmations.
3. Communicate with you.
4. Provide you with information relating to our products or services.
5. Organize our business activities.
6. Facilitate marketing activities.

We use the device information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our site, for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing outreach.

Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described above.

We primarily use Google Analytics to help us understand how our customers use the site, you can read more about how Google uses your personal information here:

You can also opt-out of Google Analytics here:

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track

We will maintain your personal information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by using the contact form on our website.